Use this section to create and manage promotions in Flovix. Define promotion names, discount types (percentage or fixed), validity periods, and assign them to products, categories, customer groups, or branches to boost sales and customer engagement.
Click Marketing
Click Promotions
Click Add New
This article explains how to create and edit Promotions in the system, covering both Basic and Advanced promotion types, along with all conditions, limits, and product/tag selection options.
Accessing Promotion Edit Screen
Navigate to Promotions from the back office.
Click Edit on an existing promotion.
The promotion editor opens in a side panel (off-canvas).
Basic Details
Promotion Name
Enter a clear and unique name.
This is used internally for identification.
Start & End Date
Defines the date range during which the promotion is active.
The promotion will not apply outside this range.
Start & End Time
Defines daily active hours.
Useful for time-based offers (e.g. Happy Hours).
Applies on Days
Select the days of the week when the promotion is valid.
Unchecked days are excluded automatically.
Applies on Order Types
Choose where the promotion applies:
Dine In
Take Away
Drive Through
Delivery
Priority
Used when multiple promotions are applicable.
Higher priority promotions override lower ones.
Promotion Type
You can choose between two promotion types:
1. Basic Promotion
Best for simple discounts on selected products.
Discount Type
Percentage – Discount calculated as a percentage.
Value – Fixed discount amount.
Discount Amount
Enter percentage or fixed value based on selected type.
Maximum Discount Value
Caps the discount amount (mandatory for percentage discounts).
Product Selection
You can apply the promotion using:
Products – Select individual products.
Tags – Apply promotion to all products under selected tags.
Use “Select by Tags” to switch between Products and Tags.
Advanced Promotion
Advanced promotions allow conditional logic (Buy X / Spend Y → Get Z).
Customer Condition
Choose when the promotion should trigger:
Buys Quantity – Based on number of items purchased.
Spends – Based on total order amount.
Condition Value
Quantity or amount required to trigger the promotion.
Applicable Products / Tags
Select products or tags that count toward meeting the condition.
Toggle between Products and Tags using “Select by Tags”.
Promotion Action (They Will)
Choose what the customer receives after meeting the condition:
Discount on Order
Discount applies to the entire order total.
Discount on Product
Discount applies only to selected products.
Pay Fixed Amount (if enabled)
Customer pays a fixed price for selected items.
Discount Settings (Advanced)
Discount Type
Percentage or fixed value.
Discount Amount
Discount value or percentage.
Maximum Discount Value
Required when percentage discount is used.
Discounted Products Section
Number of Products
Defines how many items are eligible for discount.
Discount Products / Tags
Select discounted items using:
Products or
Tags
Use “Select by Tags” to switch selection mode.
Important Notes & Best Practices
Always define dates, times, and days carefully to avoid unintended discounts.
Use Priority when multiple promotions may overlap.
Prefer Tags for large catalogs to reduce maintenance.
Percentage discounts should always have a maximum discount value.
Test promotions with sample orders before going live.
Common Issues
Promotion not applying: Check date, time, day, order type, and priority.
Wrong products discounted: Verify whether Products or Tags are selected.
Discount too high: Ensure maximum discount value is set.
This concludes the Promotion Setup and Edit guide.