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Timed Events allow you to automatically apply price changes or product actions for a specific period of time in your POS system. They are commonly used for promotions, discounts, surcharges, happy hours, seasonal pricing, or temporarily activating/deactivating products.
Once configured, a timed event will start and end automatically based on the selected date and time, removing the need for manual intervention.
What Can Timed Events Do?
Timed Events can perform the following actions:
Change product prices (fixed or percentage-based)
Increase or reduce prices temporarily
Activate or deactivate products automatically
Apply changes to specific products, tags, or branches
Creating a Timed Event
When creating a timed event, you will need to configure the following fields:
1. Name
A descriptive name for the event (e.g., Weekend Discount, Holiday Price Increase).
2. Type
Defines what action the timed event will perform. The available types are:
Pricing Actions
Set Fixed Price
Sets the product price to a specific value during the event period.
Reduce Price by Fixed Amount
Subtracts a fixed amount from the product’s current price.
Reduce Price by Percentage Amount
Applies a percentage discount to the product price.
Increase Price by Fixed Amount
Adds a fixed amount to the product’s current price.
Increase Price by Percentage Amount
Increases the product price by a percentage.
Product Actions
Activate Products
Automatically makes selected products available for sale during the event.
Deactivate Products
Automatically removes selected products from sale during the event.
⚠️ The Amount field behavior depends on the selected type (currency or percentage).
3. Amount
Required for price-related event types
Enter:
A currency value for fixed amount or fixed price
A percentage value for percentage-based changes
4. Branches
Select the branches where the timed event will apply.
This allows you to run different promotions in different locations.
5. Apply to Products
Choose which products the event affects. You can:
Select individual products
Select products by tags (e.g., White Meat, Beverages)
6. Start Date & Start Time
Defines when the timed event begins.
7. End Date & End Time
Defines when the timed event ends.
⏱️ The event will automatically activate and deactivate at the exact specified times.
8. Status
Active – Event will run as scheduled
Inactive – Event is saved but will not run
9. Priority
Used when multiple timed events overlap:
Higher priority events take precedence over lower priority ones
Default priority is 0
How Timed Events Work
Timed events are checked automatically by the system
Once the start time is reached, the event is applied instantly
Once the end time is reached, all changes are automatically reverted
No manual action is required after setup
Common Use Cases
Happy hour discounts
Weekend or holiday pricing
Temporary price increases during peak hours
Limited-time product availability
Seasonal promotions
Best Practices
Use clear and descriptive names for events
Avoid overlapping events unless priorities are intentional
Double-check start and end times (AM/PM)
Test events during off-hours when possible
Troubleshooting
Event not applying?
Ensure status is set to Active
Verify current date/time is within the event range
Check branch and product selection
Unexpected pricing?
Review priority settings
Look for overlapping timed events affecting the same products