The Credit Note (Open) module in Flovix is designed to manage customer returns, sales adjustments, or refunds efficiently. A credit note helps businesses adjust their financial records when products are returned, overcharges occur, or sales discounts need to be applied after issuing an invoice.
Flovix provides an intuitive interface to create credit notes linked to specific invoices or customers, manage product quantities, apply taxes and discounts, and keep accurate accounts. This ensures proper reconciliation of payments and maintains transparency in customer transactions.
Step-by-Step Guide to Creating a Credit Note in Flovix:
1. Access Credit Note Module:
Go to the Credit Note (Open) section from the main menu.
Click New to create a new credit note.
2. Select Customer and Warehouse:
From the Customer dropdown, select the customer for whom the credit note is being issued.
Choose the Warehouse from which products are being returned.
3. Enter Credit Note Details:
Set the Credit Note Date.
Optionally link the Sale Invoice # to automatically populate products and amounts.
Assign Invoice # for internal tracking.
4. Add Products:
Select Product from the dropdown list.
Enter Batch Number, Unit of Measure (U/M), and Quantity being returned or adjusted.
Specify Price Each and check if the price is Tax Inclusive.
Apply Discounts per product if applicable.
The system will automatically calculate Amount and Tax.
5. Additional Details:
Assign Trade Offers, Sale Rep, and Shipping Method if applicable.
Set Term and Construction Project references for internal tracking.
Attach any supporting documents or files.
6. Verify Totals:
Review Sub Total, Discounts, Tax, and Net Payable.
Enter COD/Payment Amount if any refund or adjustment has already been processed.
Confirm Balance Due after adjustments.
7. Save, Print, or Export:
Click Save to record the credit note in Flovix.
Use Print to generate a physical copy.
Export for accounting, auditing, or customer sharing.
Key Features:
Create new credit notes linked to invoices and customers.
Select products to return or adjust from the original invoice.
Manage batch numbers, unit of measure, and quantity.
Apply discounts and trade offers automatically.
Include tax calculations based on standard rates.
Attach documents or files for reference.
Assign delivery method, sale rep, and project/term references.
Automatically calculate subtotals, total tax, net payable, and balance due.
Save, print, or export credit notes for accounting and auditing purposes.
Benefits of Using Credit Note Module:
Maintains accurate financial records for returned or adjusted sales.
Ensures transparent customer transactions.
Reduces manual errors in calculations.
Automates tax and discount adjustments.
Simplifies refunds, payment reconciliation, and reporting.
Provides audit-ready documentation for accounting.